Retail Associate — Customer Experience & Sales

Columbia Sportswear Company; Bridgend; On-site; GBP 18,000 - 21,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional customer service and drive sales on the shop floor. You will interact with customers, answer questions about features and availability, and provide recommendations while supporting store standards and team goals.

The role involves cash handling, loyalty program connections, and assisting with stock replenishment. A flexible retail schedule may be required, and basic inventory/POS proficiency is expected.

Qualifications

• No specific education required, High School Diploma or GED preferred.
• 2 years or less of experience in a position or specialization.
• Experience operating Inventory and POS systems, plus various retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service and assist with product recommendations.
• Maintain visual merchandising, cleanliness, and safety standards.
• Handle cash register transactions accurately, including loyalty programs.
• Assist with receiving, replenishing, and processing product flow.

Skills

POS systems

Inventory systems

Retail software tools

Education

High School Diploma or GED preferred

Tools

Retail software tools

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional customer service and drive sales on the shop floor. You will interact with customers, answer questions about features and availability, and provide recommendations while supporting store standards and team goals.

The role involves cash handling, loyalty program connections, and assisting with stock replenishment. A flexible retail schedule may be required, and basic inventory/POS proficiency is expected.