Retail Sales Associate: Create Memorable In-Store Experiences

Columbia Sportswear Company; Wembley; Hybrid; GBP 18,000 - 19,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate in the United Kingdom to deliver outstanding in-store experiences. You will assist customers with product information, demonstrate merchandise, and guide them to suitable options while supporting store standards and visual merchandising.

The role requires 16+ years of age, up to two years of relevant experience, and familiarity with POS systems. Full-time, on-site position with flexible retail schedules and potential for growth.

Qualifications

• 2 years or less of retail experience.
• Experience operating POS systems.
• Minimum age 16 years or older.
• High School Diploma or GED preferred.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Cash handling

POS systems

Merchandising

Communication

Education

High School Diploma or GED

Tools

POS software

Job description

Columbia Sportswear Company is seeking a Retail Associate in the United Kingdom to deliver outstanding in-store experiences. You will assist customers with product information, demonstrate merchandise, and guide them to suitable options while supporting store standards and visual merchandising.

The role requires 16+ years of age, up to two years of relevant experience, and familiarity with POS systems. Full-time, on-site position with flexible retail schedules and potential for growth.