Shop Assistant

University of Oxford; Oxford; Presencial; GBP 8500 - 9500; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Excellent contributory pension scheme

38 days of annual leave

Childcare services

Family leave schemes

Discounted bus travel and SeasonTicket

Descripción de la vacante

Oxford University Museum of Natural History seeks a part-time Retail Assistant to join the shop team. You will deliver friendly customer service, help maintain engaging displays, replenish stock and support till operations with accurate cash handling. DBS clearance is required due to access to museum collections.

The role is 14.6 hours per week, primarily Thursdays and Saturdays, with benefits including pension, generous leave, childcare support, family leave and travel discounts.

Formación

• You will have excellent customer service skills and a good general level of education or equivalent experience.
• Experience in retail and maintaining profitable trading is preferred.
• Cash-handling experience and familiarity with computerised accounts are valuable.

Responsabilidades

• Provide friendly, professional customer service and maintain attractive displays.
• Replenish stock, assist with pricing and coding, and support day-to-day shop operations.
• Follow till procedures, complete end-of-day cash reconciliation, and contribute to stock-takes.
• May work additional shifts during busy holidays; DBS check is required.

Conocimientos

Customer service

Cash-handling

Till procedures

Stock replenishment

Pricing & coding

Excel

Second language

Educación

General education or equivalent experience

Herramientas

Excel

Descripción del empleo

UK date and time: 07-November-2026 12:29

Museum of Natural History, Parks Road, Oxford OX1 3PW

About the Role

You will join the retail team at Oxford University Museum of Natural History, home to internationally important collections and a welcoming destination for visitors. The Museum shop is an important part of the visitor experience, offering a growing range of distinctive products.

You will provide friendly, professional customer service, help maintain creative and attractive displays, replenish stock and support the smooth day-to-day operation of the shop. Working with the Shop Manager, you will follow cash-handling and till procedures, assist with stock pricing and coding, complete end-of-day cash reconciliation and contribute to annual stock-takes. Additional shifts may be available during busy school holidays, and some Bank Holiday working is required.

This is a permanent part-time post, working 14.6 hours per week. The anticipated working pattern is Thursdays and Saturdays. Due to the nature of this post, the successful candidate will be required to undertake a satisfactory Basic Disclosure and Barring Service (DBS) check due to access to Museum collections.

About You

You will have excellent customer service skills, a good general level of education or equivalent experience, and experience of retail and maintaining profitable trading. You will bring cash-handling experience, familiarity with computerised accounts and strong organisational and time-management skills. You will be a confident, flexible team player who can also work independently, respond to fluctuations in visitor numbers and take a creative approach to developing the Museum shop. Experience in a museum or gallery, an interest in natural history, Excel skills or a second language would be advantageous.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Discounted bus travel and Season Ticket travel loans

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at [e-mail].

The Chair of this recruitment panel will be Fitri Puspitasari, Retail Managerwho can be contacted with enquiries relating to the role ([e-mail]). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department ([e-mail]).