Retail Assistant Store Manager - Lead Sales & Team Growth

Dynamix Recruitment ltd; Peterborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

Dynamix Recruitment ltd is seeking a Retail Assistant Store Manager to drive daily sales growth by leading, developing, and motivating the store team. The role emphasizes customer service, health & safety, and strong presentation standards to uphold brand quality.

You will work with the Area Manager on targets and audits, ensuring compliance and effective communication across all levels. A proactive, professional approach is essential for success in this role.

Responsibilities

• Leadership & Team Development: Set realistic targets and lead by example with professional behavior and high presentation standards.
• Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes.
• Sales & Commercial Management: Drive all commercial activities, ensuring the team effectively utilizes the sales process.
• Manage existing and potential customer data, analyzing the local market and competition.
• Monitor KPI performance reports and implement necessary follow-up actions.
• Ensure high levels of transactional compliance and enforce fraud prevention procedures.
• Oversee discount controls, regularly reviewing team transactions to meet sales objectives.
• Operational & Compliance Oversight: Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes.
• Ensure adherence to all operational procedures and policies as established by the business.
• Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager.
• Customer Service Excellence: Provide exemplary customer service, fostering a positive shopping experience.
• Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards.
• Additional Duties: Collaborate effectively within a team, building strong business relationships internally and externally.
• Communicate professionally at all levels using appropriate methods and language.
• Carry out any other reasonable duties as required.

Job description

Dynamix Recruitment ltd is seeking a Retail Assistant Store Manager to drive daily sales growth by leading, developing, and motivating the store team. The role emphasizes customer service, health & safety, and strong presentation standards to uphold brand quality.

You will work with the Area Manager on targets and audits, ensuring compliance and effective communication across all levels. A proactive, professional approach is essential for success in this role.