Retail Assistant: Service Pro with Training & Perks

Screwfix Direct Ltd.; Spennymoor; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discounts

Healthcare discounts

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, identify their needs, and guide them to the right products with a friendly, efficient approach.

You'll support warehouse tasks, maintain stock, and help fulfill customer orders while contributing to a positive team culture. The role includes training and varied shift patterns to support work-life balance, with opportunities to grow within the company.

Qualifications

• Excellent customer service approach.
• Strong communication and interpersonal skills.
• Motivated to learn and adapt in a retail environment.

Responsibilities

• Host customers in-store, understand needs, and guide to products.
• Assist with deliveries, stock, and order pickup to maintain standards.
• Be an active team member, contributing to a positive store atmosphere.

Skills

Customer service

Communication

Willing to learn

Reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, identify their needs, and guide them to the right products with a friendly, efficient approach.

You'll support warehouse tasks, maintain stock, and help fulfill customer orders while contributing to a positive team culture. The role includes training and varied shift patterns to support work-life balance, with opportunities to grow within the company.