Retail Assistant: Customer Focus, Training & Perks

Screwfix Direct Ltd.; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme 14%

Life cover

20% discount

Healthcare discount

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products to make shopping effortless.

You will contribute to warehouse standards, assist with deliveries, and be part of a team that takes pride in store presentation and customer care. Training and flexible shifts support a healthy work-life balance.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Positive attitude

Flexibility

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products to make shopping effortless.

You will contribute to warehouse standards, assist with deliveries, and be part of a team that takes pride in store presentation and customer care. Training and flexible shifts support a healthy work-life balance.