Retail Assistant Manager - Lead Team & Elevate Service

Sweaty Betty; London Borough of Richmond upon Thames; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous clothing allowance

Seasonal allowance for SB uniform

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated if part‑tim

Descripción de la vacante

Wolverine Worldwide, a global marketer of branded footwear, apparel and accessories, is seeking an Assistant Manager for a Sweaty Betty-branded store. You will support the Store Manager in daily operations, drive sales and coach a motivated team to deliver memorable customer experiences.

You will be responsible for stock management, merchandising, training, and maintaining high service standards while upholding company policies and health and safety guidelines.

Formación

• Previous experience working in a fast-paced, customer-facing environment.
• Experience in a customer-facing role.
• Leadership or supervisory experience is preferred, but not essential.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Self-starter and ambitious with motivation to achieve store targets.
• Ability to work under pressure and manage multiple tasks.

Responsabilidades

• Be a role model and motivate the team to uphold brand values.
• Deliver outstanding service to customers and demonstrate responsible behaviours.
• Assist in driving sales, maintain standards, and ensure policy compliance.
• Communicate efficiently on the floor and behind the scenes.
• Develop relationships across the business, customers, and community partners.
• Partner with the Store Manager on marketing ideas.
• Take ownership of stock management and visual merchandising to meet KPIs.
• Educate the team as the product expert and trainer.
• Foster a supportive, productive, inclusive environment and teamwork.
• Support opening/closing, cash-handling, stock control, merchandising, and store presentation.

Educación

High School diploma or equivalent

Descripción del empleo

Wolverine Worldwide, a global marketer of branded footwear, apparel and accessories, is seeking an Assistant Manager for a Sweaty Betty-branded store. You will support the Store Manager in daily operations, drive sales and coach a motivated team to deliver memorable customer experiences.

You will be responsible for stock management, merchandising, training, and maintaining high service standards while upholding company policies and health and safety guidelines.