Store Assistant - Elevate Customer Experience in Footwear

Wolverine World Wide, Inc.; Cardiff; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal allowance for SB uniform

Excellent training & developmentopport

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday (pro-rated if working)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust - advice &

Health Cash Plan benefit with Medicash

Wolverine Worldwide discount

Enhanced Family Leave policy

People Pension

Job summary

Sweaty Betty UK, part of Wolverine Worldwide, is seeking a customer-focused store associate to deliver exceptional service in-store in Cardiff.

You will help customers choose products, style outfits, maintain store standards, and contribute to achieving sales targets, while building lasting relationships.

This role offers generous benefits, discounts, and development opportunities.

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
• High School diploma or equivalent (US Candidates Only).

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Skills

Excellent communication

Positive attitude

Brand passion

Enthusiasm to learn

Under pressure performance

Retail sales experience

Job description

Sweaty Betty UK, part of Wolverine Worldwide, is seeking a customer-focused store associate to deliver exceptional service in-store in Cardiff.

You will help customers choose products, style outfits, maintain store standards, and contribute to achieving sales targets, while building lasting relationships.

This role offers generous benefits, discounts, and development opportunities.