Retail Assistant Manager: Lead, Motivate & Drive Sales

WOLVERINE WORLDWIDE INC; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated)

Refer a Friend bonus scheme

Season Ticket Loan

Health Cash Plan

Wolverine Worldwide discount

Enhanced Family Leave policy

People Pension

Job summary

Wolverine Worldwide Inc. is seeking an Assistant Manager for the Sweaty Betty UK brand to support the Store Manager in all store operations. You will lead a cohesive team, drive sales, and deliver memorable customer experiences in a fast-paced retail environment.

You’ll motivate staff, manage stock and visual merchandising, and contribute to KPIs while upholding brand standards and inclusivity. Exposure to promotional campaigns and excellent training opportunities are offered.

Qualifications

• Previous experience working in a fast-paced, customer-facing environment.
• Experience in a customer-facing role. Leadership or supervisory experience preferred but not essential.
• Flexible and adaptable, you are comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and store.
• Ability to work under pressure and manage multiple tasks at once.

Responsibilities

• Be a role model - motivate and engage your team to bring to life the brand values and promote an inclusive, positive working atmosphere.
• Deliver outstanding service to all customers and demonstrate role model behaviours.
• Assist in driving sales, maintain standards and ensure policy compliance.
• Communicate efficiently on the floor and behind the scenes, building relationships across the business and with customers.
• Partner with the Store Manager to generate innovative marketing ideas.
• Take ownership of stock management and implement visual merchandising guidelines to support store KPIs.
• Educate and train your team as the product expert.

Skills

Customer service

Leadership

Adaptability

Flexibility

Team leadership

Education

High School diploma or equivalent

Job description

Wolverine Worldwide Inc. is seeking an Assistant Manager for the Sweaty Betty UK brand to support the Store Manager in all store operations. You will lead a cohesive team, drive sales, and deliver memorable customer experiences in a fast-paced retail environment.

You’ll motivate staff, manage stock and visual merchandising, and contribute to KPIs while upholding brand standards and inclusivity. Exposure to promotional campaigns and excellent training opportunities are offered.