Retail Assistant Manager — Lead, Delight Customers

Welcome Break; Dutton; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

£10 meal allowance every shift

30 days' holiday (increasing with 서비스)

50% off onsite brands (including KFC,

KFC, Burger King, Starbucks and Pizza

Pizza Express)

My Welcome Break discounts - savings

Contributory pension (after 3 months)

Structured career path and bespoke培训

Generous discounts on hotel rooms for你

Job summary

Welcome Break is seeking an Assistant Manager for Waitrose at Whitley. This full-time role involves leading the team, maintaining high standards, and ensuring every customer enjoys a warm welcome and great experience.

You will support the Store Manager across service, safety, people and commercial performance, coaching on shift and managing stock and routines. You'll grow with structured training and a clear progression path toward a Store Manager role, with a rewarding salary package and bonus

Qualifications

• This role shows leadership experience as a Supervisor, Team Leader or Assistant Manager in a busy retail, hospitality or customer service environment.
• Delivering great customer service and creating a welcoming experience is essential.
• Ability to lead from the front, motivate, coach and develop others on shift.
• Ability to juggle priorities, stay organised and keep the team focused in a busy environment.
• Understand the importance of standards, compliance and achieving strong sales performance.
• Ambitious to develop a management career with a clear progression path.

Responsibilities

• Lead the team day to day, keep standards high and ensure every customer gets a warm welcome and a great experience.
• Support the Store Manager in Waitrose across service, safety, people, and commercial performance; coach the team on shift; help manage stock and routines; keep the unit clean, well-organised and ready for busy periods; receive training and support to grow into a Store Manager role.

Job description

Welcome Break is seeking an Assistant Manager for Waitrose at Whitley. This full-time role involves leading the team, maintaining high standards, and ensuring every customer enjoys a warm welcome and great experience.

You will support the Store Manager across service, safety, people and commercial performance, coaching on shift and managing stock and routines. You'll grow with structured training and a clear progression path toward a Store Manager role, with a rewarding salary package and bonus