Retail Assistant - Flexible Hours & Customer Focus

Waitrose & Partners; Lichfield; On-site; GBP 18,000 - 23,000; Full time

Job summary

Waitrose & Partners in the United Kingdom is seeking a Supermarket Assistant to deliver partner-led service and passion for food on every visit. Your drive to go the extra mile will shape the customer experience and strengthen trust in the Waitrose brand.

You will join a team that values teamwork and flexibility, supporting both in-store and online order fulfilment, with a focus on great service and food knowledge across the branch.

Qualifications

• Experience in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication skills

Job description

Waitrose & Partners in the United Kingdom is seeking a Supermarket Assistant to deliver partner-led service and passion for food on every visit. Your drive to go the extra mile will shape the customer experience and strengthen trust in the Waitrose brand.

You will join a team that values teamwork and flexibility, supporting both in-store and online order fulfilment, with a focus on great service and food knowledge across the branch.