Assistant Store Manager

Welcome Break; Lower Whitley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

£10 meal allowance every shift

30 days holiday

50% off onsite brands

My Welcome Break discounts

Contributory pension

Career training

Hotel discounts

Job summary

Welcome Break is hiring an Assistant Manager for Waitrose at Whitley, Cheshire. This full-time role offers a rewarding package up to £27,000 with a bonus scheme and a £10 meal allowance per shift.

You will support the Store Manager in service, safety, people and performance while coaching the team to deliver excellent customer experiences. You’ll drive standards, help manage stock and routines, and ensure the unit is clean and well-organised for busy periods.

Qualifications

• Experience as Supervisor, Team Leader, or Assistant Manager in a busy retail, hospitality, or customer service environment.
• Deliver great customer service and create a welcoming experience.
• Lead from the front—motivate, coach, and develop others on shift.
• Able to juggle priorities, stay organised, and keep the team focused in a busy environment.
• Understand standards, compliance, and delivering strong sales performance.
• Ambitious with a clear progression path in management.

Responsibilities

• Support the Store Manager in service, safety, people and commercial performance.
• Coach the team on shift and help manage stock and routines.
• Ensure the unit is clean, well-organised and ready for rush periods.
• Provide training and support to grow into a Store Manager role.

Skills

Leadership

Customer service

Team coaching

Store operations

Job description

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Lower Whitley, Warrington, Che, United Kingdom, WA4 4EZ

Job ID: 129894

Assistant Manager - Waitrose
Welcome Break, Whitley, Cheshire WA4 4EZ

Full-time role | Rewarding salary package up to £27,000 with bonus scheme | £10 meal allowance every shift

Ready to take the next step in your leadership career in a fast-paced, customer-focused environment? As an Assistant Manager in Waitroseat Welcome Break, you'll help lead the team day to day, keep standards high, and make sure every customer gets a warm welcome and a great experience.

You'll support the Store Manager in Waitroseacross service, safety, people, and commercial performance, coaching the team on shift, helping to manage stock and routines, and making sure the unit is clean, well-organised, and ready for every rush. It's a hands-on role with real responsibility, and we'll give you the training and support to grow into a Store Manager role.

This role could be a great fit if you:

• Have experience as a Supervisor, Team Leader, or Assistant Manager in a busy retail, hospitality, or customer service environment
• Take pride in delivering great customer service and creating a welcoming experience
• Enjoy leading from the front - motivating, coaching, and developing others on shift
• Are confident juggling priorities, staying organised, and keeping the team focused in a busy environment
• Understand the importance of standards, compliance, and delivering strong sales performance
• Are ambitious and ready to develop your management career with a clear progression path

What you'll get as an Assistant Manager at Welcome Break:

• £10 meal allowance every shift, rewarding salary and bonus scheme
• 30 days' holiday (increasing with service)
• 50% off onsite brands (including KFC, Burger King, Starbucks and Pizza Express)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role, applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.