Retail Assistant Manager (Putney)

Cancer Research UK; Greater London; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Retirement plan

Flexible leave

Employee discount

Gym membership

Wellbeing support

Job summary

Cancer Research UK Putney shop is seeking an enthusiastic Assistant Shop Manager on a part-time basis. You will support the shop manager, lead a small team of staff and volunteers, and help run the store to maximize income from donated goods while delivering excellent customer care.

Flexible hours, a rota-based pattern, and involvement in community fundraising are key. The role requires eligibility to work in the UK and a commitment to Cancer Research UK's mission.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a lively retail environment.
• Flexible and reliable with rota-based hours.

Responsibilities

• Support the shop manager to lead a diverse team of paid staff and volunteers.
• Assist with store merchandising, stock management and ensuring shop standards.
• Deliver excellent customer and supporter service and help achieve fundraising targets.
• Coordinate with the shop manager to plan events and community engagement.
• Ensure compliance with health and safety, safeguarding and HR policies.

Job description

Endless pre-loved items. A talented team. One clear purpose. Retail Assistant Manager £13.72 - £15.61 per hour plus benefits Reports to: Shop manager Department: Trading Contract: Permanent Working hours: Part time 15 hours per week (2 full days between Monday & Saturday plus Sundays when required) Location: Putney shop External Closing date: 4 October 2026 23:55 Internal: In line with organisational policy this role will remain open for internal applications until: 4 October 2026 23:55 **The internal title for this role is Assistant Shop Manager. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you. We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
• Support the commercial running of the storeincluding display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
• Deputising for the shop manager in their absence.

What will I gain?

• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
• Our retail teams also have access to confidential wellbeing support from the Retail Trust.

What are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently.
• Commercial awareness.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.
• Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.