Retail Assistant Manager

Welcome Break; Lighthorne; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Meal allowance

Holiday entitlement

Staff discounts onsite

Welcome Break discounts

Pension

Training & career path

Free parking

Hotel discounts

Job summary

Welcome Break is seeking an Assistant Manager for its Forecourt in Warwick South. The role is full‑time with a rewarding salary package up to £28,000 plus a bonus scheme and a £10 meal allowance per shift.

You will lead the team on shift, coach colleagues, and help drive service, safety, people development, and commercial performance. As you support the Store Manager, you’ll manage stock and routines, ensure high standards, and provide a welcoming customer experience.

Qualifications

• Experience as Supervisor, Team Leader, or Assistant Manager in busy retail/hospitality.
• Comfort delivering great customer service and welcoming experiences.
• Ability to lead from the front, coach, and develop others on shift.
• Capable of juggling priorities and staying organised in a busy environment.
• Understanding of standards, compliance, and sales performance.
• Ambitious with a clear progression path into management.

Responsibilities

• Lead the team on shift, coach staff and ensure service quality.
• Support stock management, routines, and stock control processes.
• Maintain cleanliness, organisation, and safety standards.
• Assist Store Manager with day-to-day operations and targets.

Skills

Leadership experience

Customer service

Team motivation

Organisation

Compliance awareness

Career progression

Job description

Assistant Manager

Welcome Break, Warwick South, Forecourt, CV35 0AA

Full‑time role | Rewarding salary package up to £28,000 with bonus scheme | £10 meal allowance every shift

Ready to take the next step in your leadership career in a fast‑paced, customer‑focused environment? As an Assistant Manager in Forecourt at Welcome Break, you’ll help lead the team day to day, keep standards high, and make sure every customer gets a warm welcome and a great experience.

You’ll support the Store Manager in Forecourt across service, safety, people, and commercial performance, coaching the team on shift, helping to manage stock and routines, and making sure the unit is clean, well‑organised, and ready ... It's a hands‑on role with real responsibility, and we’ll give you the training and support to grow into a Store Manager role.

Role

• Have experience as a Supervisor, Team Leader, or Assistant Manager in a busy retail, hospitality, or customer service environment
• Take pride in delivering great customer service and creating a welcoming experience
• Enjoy leading from the front — motivating, coaching, and developing others on shift
• Are confident juggling priorities, staying organised, and keeping the team focused in a busy environment
• Understand the importance of standards, compliance, and delivering strong sales performance
• Are ambitious and ready to develop your management career with a clear progression path

What you’ll get as an Assistant Manager at Welcome Break:

• £10 meal allowance every shift, rewarding salary and bonus scheme
• 30 days’ holiday (increasing with service)
• 50% off onsite brands (including KFC, Burger King, Starbucks and Pizza Express)
• My Welcome Break discounts – savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on‑site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role, applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.