Merchandising Admin Assistant

Ann Summers; Tandridge; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

50% staff discount

Colleague social events

Birthday day off

Pension

Job summary

Ann Summers is seeking a Merchandising Admin Assistant based at our Head Office in Whyteleafe, just outside Croydon, with a hybrid model of 2 core office days and 3 days from home. The role focuses on merchandising support, Excel-driven analysis and accurate order management, with a strong emphasis on collaboration and organisation.

You will raise and reserve sales orders, monitor delivery SLAs, and produce regular reports while building strong partner relationships in a fast-paced environment.

Qualifications

• Whiz on Excel, analytical and highly numerical.
• Strong communication skills and customer service.
• Ability to pick up systems quickly.
• Supportive, engaging, and willing to help your team.

Responsibilities

• Work closely with the Assistant Merchandiser for smooth product launches.
• Raise and reserve sales orders.
• Closely monitor orders to ensure they meet delivery SLAs.
• Run sizing analysis and suggest size breakdowns for orders.
• General administration of the lingerie department and Monday trade packs.
• Assist the team to support department KPI’s.
• Produce weekly, monthly and seasonal reports for the team.
• Build relationships with partners.

Skills

Excel

Analytical

Numerical

Communication

Job description

MERCHANDISING ADMIN ASSISTANT

Based at our Head Office in Whyteleafe, just 15 minutes outside of Croydon and easily commutable from London.

We work in a competitive hybrid working model, with 2 core days at head office and 3 days working from home, plus flexi core hours.

Our benefits are worth getting excited about… 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few!

Are you skilled with numbers and have you always had a keen interest in Merchandising? We’re on the hunt for someone resilient and dynamic who isn’t afraid to PUSH BOUNDARIES in a role where no two days are the same. We are ALWAYS INCLUSIVE, and you’ll need to ready to EMPOWER a collaborative work environment. We MAKE IT HAPPEN with a fast-paced rhythm, where being organised and having a great skillset on Excel is key. If you’re up for a challenge and ready to dive into the multifaceted world of Merchandising, this role could be for you!

What You Can Expect From The Role…

• Work closely with the Assistant Merchandiser for smooth product launches.
• Raise and reserve sales orders.
• Closely monitor orders to ensure they meet the delivery SLA’s.
• Run sizing analysis and suggest size breakdowns for orders.
• General administration and the day to day running of the lingerie department.
• Take ownership of the creation of our Monday trade packs.
• Assist the team to support with department KPI’s.
• Produce weekly, monthly and seasonal reports for the team.
• Build strong relationships with our Partners.

What We’re Looking For From The Successful Candidate…

• A passion for developing a career within Merchandising.
• A whiz on Excel, analytical and highly numerical.
• An ability to pick up systems quickly.
• Strong communication skills and customer service.
• A can-do attitude and a drive to be successful.
• Supportive, engaging, and willing to help your team.
• An affinity with our brand and is an authentic ambassador of our people values.

At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.

What’s in it for you?

• A salary of £26,500 per annum
• 29 days Holidays (including Bank Holidays) and additional day holiday up to 33 days for each additional year you’re a part of the AS family
• Your Birthday off
• Workplace pension
• Company perks scheme
• Holiday purchase scheme
• Eye care vouchers
• Retail Trust - wellbeing programme
• Colleague social activities
• Access to our internal L&D platform - Thrive
• Free onsite car park at HO
• Season ticket loan

A Bit About Ann Summers…

You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you’re right, but we’re SO much more than that…We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!

Our approach to AI in our recruitment process…

Real people. Real connections. That’s how we hire. Tapping into the expertise of our Talent team and Hiring Managers to select, interview and hire exceptional talent. AI is a fantastic support tool but getting to know our amazing applicants is what we do, and what we do well! During the application process we want to get to know you, your authentic self. We welcome the use of AI as a support tool for any preparation, from sparking ideas to supporting your research, but it's essential that the final content is developed by YOU, and is a true reflection of your own thoughts, experience and voice. After all you don’t want to match the crowd, you want to stand out!

We regret that due to high volumes we are unable to acknowledge every application. Applicants must have the legal right to work in the UK, unfortunately, we are unable to offer visa sponsorship for this position. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 6 months unless expressed otherwise.