Retail Assistant: Flexible Shifts & Customer-First Expert

Screwfix; Wales; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount (20%)

Training & development

Share save schemes

Job summary

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to welcome customers, help them find what they need, and deliver great service in our store.

You’ll support with deliveries, stock, and customer orders, while joining a collaborative team that takes pride in the store and enjoys helping customers. You’ll benefit from our training programmes, a range of shift patterns to support a healthy work-life balance, and opportunities for career progression within Screwfix.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable and enthusiastic!

Responsibilities

• Host – welcome customers, understand needs, guide to products, make shopping easy.
• Warehouse standards – assist with deliveries, maintain stock, collect orders, keep standards high.
• Part of the team – work with others, take pride in the store, have fun while delivering results.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Job description

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to welcome customers, help them find what they need, and deliver great service in our store.

You’ll support with deliveries, stock, and customer orders, while joining a collaborative team that takes pride in the store and enjoys helping customers. You’ll benefit from our training programmes, a range of shift patterns to support a healthy work-life balance, and opportunities for career progression within Screwfix.