Retail Assistant: Customer-Driven Store Expert

Screwfix Direct Ltd; Peterborough; Remote; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Cycle to work scheme

Employee discounts

Pension scheme

Life insurance

Mental wellbeing support

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers on the shop floor and manage till transactions with a smile. You’ll play a key role in delivering excellent service in a fast-paced environment.

You’ll maintain store standards, restock products, and assist with opening/closing duties while contributing to team goals and the overall customer experience at Screwfix. A positive attitude and reliability are essential.

Qualifications

• No formal degree required; friendly attitude and customer focus.

Responsibilities

• Assist customers on the shop floor and at the till.
• Process payments and returns.
• Restock shelves and keep store tidy.
• Support opening/closing procedures.

Skills

Customer service

Communication

Sales experience

Tools

POS system

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to help customers on the shop floor and manage till transactions with a smile. You’ll play a key role in delivering excellent service in a fast-paced environment.

You’ll maintain store standards, restock products, and assist with opening/closing duties while contributing to team goals and the overall customer experience at Screwfix. A positive attitude and reliability are essential.