Retail Assistant - Fast-Paced Customer Service Pro

Screwfix Direct Ltd; Swindon; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Cycle to work

Discounts for Screwfix/B&Q

Share plans

Health plan

Pension

Wellbeing resources

Job summary

Screwfix Direct Ltd is seeking a Retail Assistant to be the friendly face of our Swindon store, delivering great customer service and helping customers find the right products. You’ll work in a busy retail environment with varied tasks, from assisting customers at the till to stocking shelves and supporting colleagues.

Training programmes and flexible shift patterns support a healthy work-life balance. Join us and be part of a team that values inclusivity, development, and a rewarding career

Qualifications

• Excellent customer service skills.
• Willingness to learn and develop.
• Able to work in a busy retail environment.

Responsibilities

• Assist customers with purchases and enquiries in a friendly, helpful manner.
• Operate tills and process transactions accurately.
• Stock shelves, replenish products and support store colleagues.

Skills

Customer service

Communication

Teamwork

Job description

Screwfix Direct Ltd is seeking a Retail Assistant to be the friendly face of our Swindon store, delivering great customer service and helping customers find the right products. You’ll work in a busy retail environment with varied tasks, from assisting customers at the till to stocking shelves and supporting colleagues.

Training programmes and flexible shift patterns support a healthy work-life balance. Join us and be part of a team that values inclusivity, development, and a rewarding career