Retail Assistant: Customer Service & Career Growth

Screwfix Direct Ltd.; Kempston; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

20% discount with Screwfix and B&Q

Healthcare discounts

Share save schemes

Excellent training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term position up to 3 months in our store. You will warmly welcome customers, guide them to products, and help maintain high store standards while supporting deliveries and stock.

The role emphasizes great service, teamwork, and a positive attitude; training and development are provided, with various shift patterns to support a healthy work-life balance.

Qualifications

• Great service mindset and positive, can-do attitude.
• Willing to learn and take on training to develop skills.
• Excellent communicator who enjoys helping customers.
• No retail experience required, friendly and reliable.

Responsibilities

• Host customers in-store, understand needs and guide to products.
• Maintain warehouse standards: assist deliveries, stock, and orders.
• Be part of a supportive team, helping store run smoothly and with customer focus.

Skills

Great service mindset

Communication skills

Willing to learn

Team player

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term position up to 3 months in our store. You will warmly welcome customers, guide them to products, and help maintain high store standards while supporting deliveries and stock.

The role emphasizes great service, teamwork, and a positive attitude; training and development are provided, with various shift patterns to support a healthy work-life balance.