Retail Assistant — Customer-Focused, 12‑Month Contract

Screwfix Direct Ltd.; Whitehaven; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount

Healthcare

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract up to 12 months. You will greet customers, guide them to products, and ensure a smooth shopping experience in our store.

You’ll work as part of a team, assist with deliveries and stock, and uphold high store standards. This role offers training, flexible shifts, and opportunities to grow within a busy, customer-focused environment.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers, understand needs, guide to products and make it easy.
• Warehouse standards – assist deliveries, maintain stock, collect orders and keep standards high.
• Be part of the team – work with colleagues and enjoy a positive store environment.

Skills

Customer service

Communication

Teamwork

Willing to learn

Flexible

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant for a fixed-term contract up to 12 months. You will greet customers, guide them to products, and ensure a smooth shopping experience in our store.

You’ll work as part of a team, assist with deliveries and stock, and uphold high store standards. This role offers training, flexible shifts, and opportunities to grow within a busy, customer-focused environment.