Retail Assistant — Customer-Focused Tools & Trade Pro

Screwfix; Lutterworth; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts on Screwfix and B&Q

Healthcare

Share save schemes

Training and development

Job summary

Screwfix is seeking a Retail Assistant to welcome customers, understand their needs, guide them to the right products, and make shopping easy. You’ll help with deliveries, stock, and maintaining high standards.

Join a team that values great service, offers comprehensive training, and flexible shift patterns to support work-life balance. This role supports stores across the United Kingdom and provides opportunities to learn and grow.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Amazing service

Positive attitude

Great communicator

Willing to learn

Flexible

Job description

Screwfix is seeking a Retail Assistant to welcome customers, understand their needs, guide them to the right products, and make shopping easy. You’ll help with deliveries, stock, and maintaining high standards.

Join a team that values great service, offers comprehensive training, and flexible shift patterns to support work-life balance. This role supports stores across the United Kingdom and provides opportunities to learn and grow.