Retail Assistant — Customer Hero in Tools & Trade

Screwfix; Nuneaton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare

Share save schemes

Ongoing training

Career progression

Job summary

Screwfix in the United Kingdom is looking for a friendly Retail Assistant who will be at the heart of serving customers in-store.

You will greet customers, determine needs, guide to products, and work with a team to keep stock tidy and orders fulfilled. The role offers training and shifts designed for a healthy work-life balance.

Join Screwfix and be part of a busy, supportive team where every day brings new challenges and opportunities to grow in retail.

Qualifications

• Excellent customer service with a positive, can-do attitude.
• Willing to learn and make the most of training.
• Strong communication skills and friendly approach.
• Flexible, reliable, and enthusiastic team player.
• No prior retail experience required.

Responsibilities

• Welcome customers and understand their needs.
• Assist with deliveries and maintain stock.
• Collaborate with the store team to deliver great service.

Skills

Customer service

Communication

Teamwork

Flexible

Job description

Screwfix in the United Kingdom is looking for a friendly Retail Assistant who will be at the heart of serving customers in-store.

You will greet customers, determine needs, guide to products, and work with a team to keep stock tidy and orders fulfilled. The role offers training and shifts designed for a healthy work-life balance.

Join Screwfix and be part of a busy, supportive team where every day brings new challenges and opportunities to grow in retail.