Retail Assistant: Customer-First Expert on a Growth Team

Screwfix Direct Ltd; Folkestone; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Cycle to work

High Street Discounts

Share Plans

20% Gym membership discounts

Health plans

Job summary

Screwfix Direct Ltd is looking for a Retail Assistant to support customers and contribute to a smooth-running store in Folkestone. You will engage with customers, answer questions, and work with colleagues to maintain shelves and stock levels.

The role emphasizes flexible shift patterns, strong customer service ethos, and opportunities for training and career development within the Screwfix group.

Qualifications

• Experience in delivering great customer service and a positive store experience.
• Ability to communicate clearly with customers and colleagues.
• Comfortable working as part of a team in a fast-paced retail environment.

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

POS system

Job description

Screwfix Direct Ltd is looking for a Retail Assistant to support customers and contribute to a smooth-running store in Folkestone. You will engage with customers, answer questions, and work with colleagues to maintain shelves and stock levels.

The role emphasizes flexible shift patterns, strong customer service ethos, and opportunities for training and career development within the Screwfix group.