Retail Assistant: Customer Service & Stock Expert

Screwfix; King's Lynn and West Norfolk; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

28 days annual leave (including Bank/H

Pension scheme - Kingfisher 14%

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix is seeking an enthusiastic Retail Assistant to welcome customers, understand their needs, and guide them to the right products in-store. You’ll support stock, deliveries, and order collection while contributing to a friendly, high-performing team.

With comprehensive training and varied shift patterns, you’ll enjoy a healthy work-life balance and the opportunity for career progression in a busy, customer-focused environment.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexible

Problem solving

Tools

POS system

Job description

Screwfix is seeking an enthusiastic Retail Assistant to welcome customers, understand their needs, and guide them to the right products in-store. You’ll support stock, deliveries, and order collection while contributing to a friendly, high-performing team.

With comprehensive training and varied shift patterns, you’ll enjoy a healthy work-life balance and the opportunity for career progression in a busy, customer-focused environment.