Retail Assistant: Customer Champion & Career Growth

Screwfix Direct Ltd; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Cycle to work

Discounts at Screwfix & B&Q

Share plans

Health benefits

Pension

Life cover

Mental health support

Learning & development

Enhanced family leave

Job summary

Screwfix Direct Ltd is seeking a Retail Assistant to help customers, serve at the till, stock shelves and handle deliveries. You’ll be trained to deliver excellent service and work across a variety of store tasks.

With flexible shift patterns, a strong support network, and access to schemes like Cycle to Work, staff discounts and pension, Screwfix offers a welcoming environment to build a long-term career.

Qualifications

• Excellent customer service and communication skills.
• Flexible and reliable with a positive attitude.
• Willingness to learn and participate in training programs.

Responsibilities

• Assist customers with product questions and purchases.
• Maintain clean, organized shelves and displays.
• Support delivery and stock replenishment.

Skills

Customer service

Cash handling

Teamwork

Job description

Screwfix Direct Ltd is seeking a Retail Assistant to help customers, serve at the till, stock shelves and handle deliveries. You’ll be trained to deliver excellent service and work across a variety of store tasks.

With flexible shift patterns, a strong support network, and access to schemes like Cycle to Work, staff discounts and pension, Screwfix offers a welcoming environment to build a long-term career.