Retail Assistant (41594)

Holland Barrett; Newcastle upon Tyne; On-site; GBP 5,479 - 5,600; Full time

Benefits offered by this job

Annual leave 28 days

Staff discount

Product allowance

Life assurance

Brand discounts

Wellhub access

EAP support

Job summary

Holland & Barrett in Newcastle is hiring a Retail Assistant on a permanent, part-time basis (8 hours per week) at £13.17 per hour. You’ll guide customers on their wellness journey, keep shelves tidy and promotions running, and uphold safety and store standards.

Training to advise customers will be provided, with opportunities to expand product knowledge and recommend solutions. You’ll team with colleagues to meet store targets and deliver excellent service, acting as a Health and Wellness

Qualifications

• Natural communicator with excellent people skills.
• Passionate about health and wellness.
• Team player who can multitask and stay organised.
• Comfortable using tablets for product reviews and solutions.

Responsibilities

• Be the face customers trust to guide them on their wellness journey.
• Keep shelves stocked, displays looking great, and promotions running smoothly.
• Maintain high standards of compliance, safety, and store presentation.
• Complete our Qualified to Advise training to support customers with trusted expertise.
• Showcase growing expertise by recommending products and solutions.
• Work with your team to achieve store targets and deliver outstanding results.
• Act as a Health and Wellness Ambassador for our customers.

Skills

Customer service

Communication

Team player

Tech savvy

Health interest

Tools

Tablet usage

Job description

Job Type: Permanent
Store Location: Brunton Lane, Newcastle
Working Pattern: 8 hours per week
Hourly Rate: £13.17 per hour

At Holland & Barrett we're more than just a retailer – we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you'll do

• Be the face customers trust to guide them on their wellness journey
• Keep shelves stocked, displays looking great, and promotions running smoothly
• Maintain high standards of compliance, safety, and store presentation
• Complete our Qualified to Advise training, so you can support customers with trusted expertise
• Showcase your growing expertise by recommending products and solutions
• Work together with your team to achieve store targets and deliver outstanding results
• Act as a Health and Wellness Ambassador for our customers

Who you are

• A natural communicator with excellent people skills
• Passionate about health, wellness, and curious to keep learning
• A team player with the ability to multi-task and stay organised
• Comfortable with technology using tablets for product reviews and solutions
• Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training

What we offer

• Up to 28-days Annual Leave
• 25% discount in store and online
• £/€50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well-known brands
• Access to ‘Wellhub' with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.