Retail Assistant

reserved; Greater London; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Social and team building events

Benefits and wellbeing platform

Job summary

LPP Reserved in London is seeking a customer-focused Sales Assistant to join our fast-growing team. You will help drive store performance, hit KPI targets and deliver high-quality customer service while showcasing fashion products.

Ideal candidates have 3-6 months of experience in retail or fast-paced environments, solid numeracy and English literacy, and a friendly, proactive attitude. You will work with store policies and health and safety rules to maintain a safe shopping environment.

Qualifications

• Must be aware of all store targets and KPI's.
• Uses brand product knowledge to inform both fellow team members and customers about products.
• Always highlights the features and benefits of products to customers whilst shopping.
• Builds rapport with customers who enter the store to encourage return custom.
• Follows all store policies and procedures confidently, highlighting any issues or concerns to their line manager.
• Follows all loss prevention procedures and highlights any risk of loss to the business to their line manager.
• Maintains visual standards in the store as shown by the visual merchandising team.
• Always follows all health and safety rules to enable a healthy and safe working environment.
• Works as part of a team as well as independently in order to improve personal development

Responsibilities

• Drive the store to achieve sales and hit KPI targets
• Confidently sell the brand and products to customers, building brand loyalty
• Follows and actions store tasks accurately
• Maintain high store standards and presentation as directed by the team
• Adhere to store policies and LP procedures and report concerns to the line manager
• Ensure health and safety rules are followed at all times
• Collaborate with team to support personal and store development

Skills

Fast-paced environment experience

Basic numeracy

English literacy

Job description

Are you looking to kick-start your career in retail? Then we want to hear from you!

Here at LPP Reserved, we pride ourselves on the high standard of sales assistant coaching, product training and mentoring, all whilst providing a great atmosphere to work in. We are looking for driven, fashion-conscious, self-motivated, and friendly individuals with a strong work ethic to join our fast-growing team!

PURPOSE OF THE ROLE

• To drive the store to achieve sales and hit KPI targets
• Confidently sell the brand and products to customers, building brand loyalty
• Follows and actions store tasks accurately

ACCOUNTABILITIES

• Must be aware of all store targets and KPI's
• Uses brand product knowledge to inform both fellow team members and customers about products
• Always highlights the features and benefits of products to customers whilst shopping
• Builds rapport with customers who enter the store to encourage return custom
• Follows all store policies and procedures confidently, highlighting any issues or concerns to their line manager
• Follows all loss prevention procedures and highlights any risk of loss to the business to their line manager
• Maintains visual standards in the store as shown by the visual merchandising team
• Always follows all health and safety rules to enable a healthy and safe working environment
• Works as part of a team as well as independently in order to improve personal development

CRITICAL SKILLS

• Preferably 3-6 months of experience in a fast-paced environment
• Basic numeracy and English literacy skills

BENEFITS

• Social and team building events
• Access to benefits and wellbeing platform

This job description is designed to help you better understand your role and improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things you may be required to do, and you may be required to take on additional tasks.