Partnership Lead

Victim Support; City Of London; Sur place; GBP 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Flexible Working

Annual Leave 28–33 days

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Cycle to work

Résumé du poste

Victim Support in London is seeking a full-time Partnership and Ecosystem Integration Lead to strengthen collaboration across London's victim and witness services. The role focuses on building relationships, improving referral pathways, and coordinating multi-agency work.

You will work hybrid, attend offices at least two days per week, travel across London for meetings, and drive joined-up working with commissioners, partners and operational leaders to deliver better outcomes for victims.

Qualifications

• Experience developing and maintaining partnerships across organisations and sectors.
• Experience leading or coordinating multi-agency projects or service improvement activity.
• Strong stakeholder engagement, influencing and relationship-building skills.
• Ability to work independently, take ownership and drive work forward.
• Solutions-focused approach with the ability to turn challenges into practical improvements.
• Strong communication, facilitation and relationship management skills.
• Understanding of victim services, criminal justice, safeguarding, health or local government.
• Commitment to trauma-informed, victim-centred and inclusive practice.

Responsabilités

• Building and maintaining strong partnerships across Victim Support services and external organisations.
• Strengthening referral pathways and improving the experience of victims moving between services.
• Bringing people together to solve complex challenges and improve joined-up working.
• Leading projects and initiatives that improve collaboration across the ecosystem.
• Supporting the integration of new services and providers as the landscape evolves.
• Facilitating partnership forums, workshops and learning events.
• Using insight and data to identify opportunities for improvement.
• Representing Victim Support in partnership meetings and stakeholder forums across London.

Connaissances

Partnership development

Multi-agency coordination

Stakeholder engagement

Independent working

Problem-solving

Communication & facilitation

Victim services knowledge

Trauma-informed practice

Description du poste

Location: London, with hybrid working. You will be expected to attend a Victim Support London office at least two days per week, alongside regular travel across London to attend partnership meetings, events and stakeholder engagements. What we offer, Sitting within the Safe Horizons London Partnership, you'll act as a key connector across Victim Support's London services and the wider victim and witness support ecosystem. You'll build relationships, create opportunities for collaboration and help solve challenges that arise when victims require support from multiple services. Working closely with operational leaders, commissioners and partner organisations, you'll help identify what is working well, where barriers exist and how services can work more effectively together.

• Building and maintaining strong partnerships across Victim Support services and external organisations.
• Strengthening referral pathways and improving the experience of victims moving between services.
• Bringing people together to solve complex challenges and improve joined-up working.
• Leading projects and initiatives that improve collaboration across the ecosystem.
• Supporting the integration of new services and providers as the landscape evolves.
• Facilitating partnership forums, workshops, communities of practice and learning events.
• Using insight, feedback and data to identify opportunities for improvement.
• Representing Victim Support in partnership meetings and stakeholder forums across London.

You'll be naturally curious, highly proactive and comfortable working with a high degree of autonomy. You'll know how to build credibility quickly, bring people together around a shared purpose and turn ideas into action. This role will suit someone who enjoys working across organisational boundaries, is confident navigating complex systems and can identify practical solutions that improve how services work together. You'll be motivated by making things better for victims and witnesses and will thrive in an environment where collaboration, initiative and influence are essential.

You'll bring:

• Experience of developing and maintaining effective partnerships across organisations and sectors.
• Experience leading or coordinating multi-agency projects, programmes or service improvement activity.
• Strong stakeholder engagement, influencing and relationship-building skills.
• The ability to work independently, take ownership and drive work forward with confidence.
• A positive, solutions-focused approach and the ability to turn challenges into practical improvements.
• Strong communication, facilitation and relationship management skills.
• An understanding of victim services, criminal justice, safeguarding, health, local government or related sectors.
• A commitment to trauma-informed, victim-centred and inclusive practice.

Knowledge of the London victim services landscape, referral pathways and MOPAC-commissioned services would be an advantage.

If you're at your best when building relationships, solving problems and bringing people together to deliver meaningful change, we'd love to hear from you. Join Victim Support and help ensure victims and witnesses across London receive the connected, high-quality support they deserve.

Victim Support is looking for a full-time Partnership and Ecosystem Integration Lead to help strengthen collaboration across London's victim and witness support services. This is more than a partnership role. It's an opportunity to help shape the future of victim support across London by creating stronger connections between services and improving outcomes for those who need support most. We're looking for someone who brings energy, initiative and enthusiasm; someone who enjoys connecting people, creating momentum and turning ambition into action. Working across Victim Support services, commissioned partners and key stakeholders, you'll help build a more connected and responsive support system, ensuring victims and witnesses receive the right support, at the right time, regardless of where they first seek help.

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression