RESTORATION TECHNICIAN

BELFOR Holdings Inc.; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual Pay Review

Life Insurance

Health Cash Plan

Employee Assistance Programme

Induction and E Learnings

Full Uniform

Eye Test

Job summary

BELFOR Holdings Inc. is seeking a Restoration Technician to restore homes affected by fire and flood. The successful candidate will conduct accurate damage assessments, develop effective restoration plans, and provide a supportive experience for customers.

Key responsibilities include performing mitigation tasks, maintaining documentation, and ensuring compliance with safety protocols. Candidates should have a full clean driving license, restoration experience, and desirable certifications.

Qualifications

• Full clean manual driving license.
• Experience within flood and fire restoration.
• BDMA and/or IICRC certifications (desirable).

Responsibilities

• Assess damage to enable clear restoration decisions.
• Develop safe and practical restoration plans.
• Perform water extraction and decontamination.
• Maintain detailed logs and documentation.
• Provide reassurance and updates to customers.
• Adhere to safety protocols and PPE requirements.

Skills

Damage Assessment

Restoration Planning

Customer Communication

Safety Compliance

Job description

Job Description

The Restoration Technician plays a key role in restoring homes affected by fire or flood, ensuring customers can safely return to their properties as quickly and confidently as possible. The role focuses on delivering high‑quality mitigation, restoration, and customer care that supports insurer expectations and provides a smooth, reassuring experience for affected homeowners.

• Accurate and Insightful Damage Assessment:

  Assess the extent and type of fire or water damage to enable clear, accurate restoration decisions.

• Efficient and Effective Restoration Planning:

  Develop and deliver safe and practical restoration plans to ensure a smooth and prompt handover to the reinstatement team.

• High-Standard Water and Fire Mitigation:

  Perform mitigation tasks such as water extraction, wet and contaminated material strip‑out, soot decontamination, and drying equipment setup.

• Clean, Safe, and Habitable Environments:

  Complete decontamination, sanitising, deodorising, and debris removal to restore safe conditions of properties.

• Clear, Accurate Documentation:

  Maintain a detailed log of works completed including recording accurate moisture readings, update insurance systems, produce floorplans, and support claim processes.

• Positive and Supportive Customer Experience:

  Communicate clearly with customers, adjusters, and colleagues, providing reassurance and updates.

• Consistent Safety and Compliance Adherence:

  Follow safety protocols and PPE requirements, ensuring a safe working environment.

Requirements for Role

• Full clean manual driving license
• Experience within flood and fire restoration
• BDMA and / or IICRC certifications (desirable)

Benefits

• Annual Pay Review
• Life Insurance
• Health Cash Plan
• Employee Assistance Programme
• Induction and E Learnings
• Full Uniform
• Eye Test