Restaurant Tech Architect — POS, Kiosks & Networks

Five Guys; Greater London; In loco; GBP 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Five Guys is seeking a high-impact Technical Architect to own restaurant technology across the UK and Europe. You will provide technical leadership, governance, and improvements for POS, payments, kiosks, networking and in-store infrastructure.

Reporting to the IT Director, you will drive standards, manage incidents, and collaborate with suppliers to ensure robust, scalable solutions in a live restaurant environment.

Competenze

• Extensive experience in multi-site hospitality/retail tech environments.
• Expertise across POS, payments, kiosks, networking and in-store infra.
• Experience supporting business-critical technology.

Mansioni

• Act as the technical authority for restaurant technology across multiple markets.
• Define and maintain technical standards, architecture principles and support models.
• Review and approve technical designs, configurations and implementation approaches.
• Ensure solutions are scalable, secure and aligned to operational requirements.
• Own the technical stability of restaurant technology environments.
• Support major incident response and service restoration activities.
• Drive permanent solutions and service improvements.
• Develop and maintain standards across restaurant technology platforms.
• Reduce technical debt, unsupported workarounds and unnecessary complexity.
• Support new restaurant openings, refurbishments and technology refresh programmes.
• Use operational data and incident trends to identify improvement opportunities.
• Drive consistency across countries whilst balancing local operational requirements.

Conoscenze

Restaurant tech leadership

Technical architecture

Incident management

Vendor management

Documentation standards

Strumenti

POS platforms

Payments systems

Kiosks

Networking equipment

Descrizione del lavoro

Five Guys is seeking a high-impact Technical Architect to own restaurant technology across the UK and Europe. You will provide technical leadership, governance, and improvements for POS, payments, kiosks, networking and in-store infrastructure.

Reporting to the IT Director, you will drive standards, manage incidents, and collaborate with suppliers to ensure robust, scalable solutions in a live restaurant environment.