Restaurant Team Member: Create Memorable Guest Experiences

Shepherd Neame; Whitstable; On-site; AUD 29,000 - 34,000; Part time

Benefits offered by this job

Competitive hourly pay

Early wage withdrawal

Staff discounts on food and drink

Pension plan

Career development opportunities

Flexible hours

Job summary

Shepherd Neame's Marine Hotel is seeking a Restaurant Team Member to greet guests, take orders and serve food and drinks, ensuring a welcoming and efficient dining experience. You will maintain cleanliness, work with kitchen and bar teams, and address guest queries to uphold high service standards.

No experience is required, just a positive attitude and passion for hospitality; training and support will be provided to help you thrive in a busy pub/hotel setting.

Qualifications

• No prior experience required; enthusiasm and a positive attitude welcomed.
• Passion for hospitality and helping guests feel welcome.
• Willingness to learn and adapt in a busy hospitality environment.

Responsibilities

• Welcome guests with warmth and help them feel valued.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

Skills

Customer service

Teamwork

Communication

Hospitality

Job description

Shepherd Neame's Marine Hotel is seeking a Restaurant Team Member to greet guests, take orders and serve food and drinks, ensuring a welcoming and efficient dining experience. You will maintain cleanliness, work with kitchen and bar teams, and address guest queries to uphold high service standards.

No experience is required, just a positive attitude and passion for hospitality; training and support will be provided to help you thrive in a busy pub/hotel setting.