Restaurant Team Member

Haven; Rochester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays

In-store discounts

Free access to facilities

Savings at national brands and Retail

Exclusive team perks

Job summary

Haven is looking for a friendly Restaurant Team Member to greet guests, take orders and serve delicious food in a lively, family-friendly setting. You’ll join a supportive team, with training and opportunities for progression, flexible hours, and inclusive culture. No formal experience required, but great communication and a positive guest-focused attitude help you shine.

Join Haven and enjoy perks, staff discounts, and the chance to develop hospitality skills in a dynamic resort environment.

Qualifications

• Previous experience in a restaurant or customer service is a plus but not required.
• Strong communication skills and a guest-focused attitude.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet guests, take orders, and ensure a positive dining experience.
• Coordinate with kitchen and front-of-house staff during busy times.
• Keep serving areas clean and maintain hygiene standards.

Skills

Customer service

Communication

Fast-paced

Flexibility

Job description

Position: Restaurant Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Restaurant Team Member, where you'll play a key role in creating unforgettable dining experiences for our guests.

We’re on the hunt for a friendly, upbeat Restaurant Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our restaurant - greeting guests with a smile, taking orders, serving delicious food, and creating a warm, welcoming vibe that keeps everyone coming back for more.

Key Responsibilities

• Greet guests, take orders, and ensure every customer has a positive dining experience.
• Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.
• Keep restaurant and serving areas clean and tidy, maintaining hygiene and cleanliness standards.

• Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.

Requirements

• Previous experience in a restaurant, fast food or customer service role or as a waiter or waitress is a plus but not required.
• Strong communication skills and a positive, guest-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.