Restaurant Team Member

Haven; New Quay; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays & in‑s

Free access to Haven facilities

Savings at national brands & retailers

Job summary

Haven in New Quay invites you to join as a Restaurant Team Member. You will greet guests, take orders, serve food, and help create a welcoming atmosphere that keeps guests coming back.

The role suits you if you enjoy a fast-paced environment, communicate well, and stay flexible for evenings, weekends, and holidays. Training and development pathways are provided, including funded qualifications and staff perks.

Qualifications

• Experience in restaurant or customer service is a plus but not required.
• Strong communication and guest-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests, take orders, and ensure every customer has a positive dining experience.
• Work closely with kitchen and front-of-house staff to ensure smooth operations.
• Keep restaurant and serving areas clean and tidy, maintaining hygiene standards.
• Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.

Skills

Customer service

Communication

Guest-focused

Fast-paced

Job description

Position: Restaurant Team MemberType: Full-Time / Part-Time / SeasonalPay Rates: Up to £12.71 per hour depending on ageJoin our One Great Team here at Haven as a Restaurant Team Member, where you'll play a key role in creating unforgettable dining experiences for our guests.We’re on the hunt for a friendly, upbeat Restaurant Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our restaurant—greeting guests with a smile, taking orders, serving delicious food, and creating a warm, welcoming vibe that keeps everyone coming back for more.Key ResponsibilitiesGreet guests, take orders, and ensure every customer has a positive dining experience.Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.Keep restaurant and serving, areas clean and tidy, maintaining hygiene and cleanliness standards.- Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.RequirementsPrevious experience in a restaurant, fast food or customer service role or as a waiter or waitress is a plus but not required.Strong communication skills and a positive, guest-oriented attitude.Ability to work efficiently in a fast-paced environment.Flexibility to work evenings, weekends, and holidays.What We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]