Restaurant Team Member

The QHotels Collection; Kenilworth; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free parking

Health club membership

Discounts across The QHotels

Family & Friends discounts in hotels

Training & qualifications support

Learning & development opportunities

Employee Assistance Program – Hospit​a

Refer a friend scheme

Green Tourism Silver accreditation

Armed Forces Covenant

Job summary

Chesford Grange Hotel & Spa, part of The QHotels Collection, is a multifaceted 4* venue in Kenilworth with 205 hotel rooms, River Room restaurant, Manor & terrace bar, afternoon tea, private dining and event spaces. Leisure facilities include a gym, pool, steam room and Elemis spa, set within a busy hospitality environment.

The employer is Disability Confident and signed the Armed Forces Covenant, offering equal opportunities and adjustments in recruitment where needed.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service excellence

Customer service

Time management

Work under pressure

Job description

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND...much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

I’m this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Chesford Grange Hotel & Spa is located in Kenilworth, close to Warwick and is a 4*, 205-bedroom property. Our hotel has The River Room restaurant, the Manor & terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Silver from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.