Restaurant Team Member

Belton Woods Hotel, Spa & Golf Resort; Grantham; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

QHotels discounts

Family & Friends discounts

Training support

Learning & development

Employee assistance program

Refer a friend

Free parking

More perks

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham, a 4* property with 136 bedrooms and a 36-hole golf complex, seeks a Guest Services role in Food & Beverage. You will ensure guest satisfaction and uphold brand standards across various dining areas.

The hotel offers Modern restaurant, The Claret Jug, and private dining with spa and leisure facilities. Located in Grantham, this property is part of The QHotels Collection and celebrates hospitality excellence.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Be stationed in various Food & Beverage areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service passion

Customer service

Time management

Pressure handling

Job description

Job Perks & Benefits:

• Free health club membership (T&Cs apply)


• Discounts across golf including membership, guest rates, green fees, buggies and clothing


• Discounts across The QHotels Collection


• Family & Friends discounts in hotels across The QHotels Collection


• Support with training & professional qualifications, including course fees!


• Various learning & development available


• Access to an Employee Assistance Program – Hospitality Action


• Refer a friend scheme


• FREE parking


• AND……much, much more!

Job Overview:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Key Skills & Qualities:

• Passion for delivering exceptional guestservice


• Strong customer service skills


• Good timemanagement and organisational skills


• Ability to work under pressure

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.