Restaurant Team Member

Leisure Employment Services; Christchurch; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Inclusive work environment

Fully funded qualifications

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

store purchases

Free access to facilities

Savings at national brands

Job summary

Haven is hiring a Restaurant Team Member to join our UK-based hospitality team. You’ll greet guests, take orders, serve food, and help create a welcoming atmosphere across multiple shifts, including evenings and weekends.

This role offers part- or full-time hours, seasonal opportunities, and extensive training with pathways to further development within Haven’s parks and guest experiences.

Qualifications

• Previous experience in restaurant, fast food or customer service is a plus but not required.
• Strong communication skills and a guest-focused attitude.
• Ability to work efficiently in a fast-paced setting.

Responsibilities

• Greet guests, take orders, and ensure a positive dining experience.
• Coordinate with kitchen and front-of-house staff to ensure smooth service.
• Maintain hygiene and cleanliness in dining and serving areas.
• Familiarise with menu, specials, and promotions to answer guest questions.

Skills

Guest oriented attitude

Strong communication

Fast-paced environment

Job description

Position: Restaurant Team Member Type: Full-Time / Part-Time / Seasonal Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Restaurant Team Member, where you'll play a key role in creating unforgettable dining experiences for our guests. We’re on the hunt for a friendly, upbeat Restaurant Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our restaurant—greeting guests with a smile, taking orders, serving delicious food, and creating a warm, welcoming vibe that keeps everyone coming back for more.

Key Responsibilities

• Greet guests, take orders, and ensure every customer has a positive dining experience.
• Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.
• Keep restaurant and serving areas clean and tidy, maintaining hygiene and cleanliness standards.
• Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.

Requirements

• Previous experience in a restaurant, fast food or customer service role or as a waiter or waitress is a plus but not required.
• Strong communication skills and a positive, guest-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

For support or adjustments during the application, contact us at: [e-mail]

Welcome, and thank you for your interest in joining Haven! We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us.

Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit.

Thanks again for considering a future with our team. We’re glad you’re here!

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!