Restaurant Team Member

RBH Hospitality; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant hotel team in Cardiff as a Food & Beverage Team Member, where you'll create memorable experiences for guests. Enjoy a supportive workplace with a focus on diversity and wellbeing, while benefiting from a range of perks, including flexible working arrangements and generous discounts.

Benefits

Discounted hotel room rates

Enhanced maternity, adoption & shared parental leave

Course sponsorship

30% F&B discount at RBH hotels

50% F&B discount at IHG hotels

Refer a Friend scheme

Flexible working arrangements

Life insurance

Free meals on duty

Qualifications

• Prior food and beverage service experience is a plus, but willingness to learn is welcome.
• Clear communication skills to interact confidently with guests and colleagues.
• Flexibility and energy to thrive in a fast-paced setting.

Responsibilities

• Welcome guests with a warm smile and attentive service.
• Take and process food and drink orders accurately.
• Uphold hygiene and health and safety standards.

Skills

Communication

Teamwork

Attention to Detail

Job description

JOIN US

At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

Hotel Indigo Cardiff offers 122 boutique bedrooms reflecting our vibrant city, where bespoke design meets classic Welsh heritage. The hotel features a rooftop bar and restaurant with stunning views of the Cardiff skyline and Millennium Stadium on our fabulous roof terrace!

How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo, we’re excited to meet spirited characters who can delight our most curious guests.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family on IHG Hotels and RBH Hotels
• An additional day's holiday for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels, 50% F&B discount at IHG hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty, saving you over £1000 per year

And much, much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
• Prepare and serve a variety of beverages, including barista duties and refreshing non-alcoholic drinks.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver seamless service, supporting each other for smooth operation.

WHAT WE NEED FROM YOU

A friendly, professional approach with a passion for creating positive guest experiences.

• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
• Morning, evening, and weekend availability

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.