Restaurant Team Lead — Drive Performance & Guest Experience

KFC Sheffield - Drake Retail Park; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Sheffield - Drake Retail Park is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and create a welcoming guest experience.

You will coach and develop the team, manage rosters and stock, and own KPIs while ensuring clean, compliant operations and memorable service. This is a fast-paced role with real opportunities to grow your career in hospitality.

Qualifications

• You’ve led teams before and know how to bring out the best in others.
• You understand people and can build strong teams, ensuring everyone feels valued.
• You keep operations running—efficient, clean, compliant—even in hectic times.

Responsibilities

• Support like a leader by taking ownership of the restaurant, driving performance, and maintaining the vibe.
• Train, coach, and motivate the crew to meet and exceed standards.
• Own KPIs, support the team, and ensure shifts deliver expected results.
• Oversee rosters, stock, and admin to keep behind-the-scenes work solid.
• Make every guest feel special and turn first-timers into regulars.

Skills

Leadership

People management

Operational excellence

Job description

KFC Sheffield - Drake Retail Park is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and create a welcoming guest experience.

You will coach and develop the team, manage rosters and stock, and own KPIs while ensuring clean, compliant operations and memorable service. This is a fast-paced role with real opportunities to grow your career in hospitality.