Restaurant Operations Lead - Team Builder & Guest Champion

KFC Sheffield - City Road; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Sheffield - City Road is recruiting a restaurant supervisor to lead daily operations, drive guest experience and keep the team motivated. You’ll manage rosters, coach colleagues, and help the business hit its targets with energy and presence.

This hands-on role requires strong people skills, a passion for quality service and a track record of delivering great guest experiences in fast-paced settings.

Qualifications

• Experience leading a team and driving performance in a fast-paced environment.
• Proven ability to coach and develop team members to exceed standards.
• Strong focus on operational efficiency, guest experience and compliance.

Responsibilities

• Support like a leader, take ownership of the restaurant and drive performance.
• Train, coach and motivate the crew to exceed standards.
• Own KPIs, support the team and ensure shifts meet expectations.
• Oversee rosters, stock and other admin to keep operations smooth.
• Create a welcoming guest experience and turn first-timers into regulars.

Skills

leadership

people skills

operational excellence

Job description

KFC Sheffield - City Road is recruiting a restaurant supervisor to lead daily operations, drive guest experience and keep the team motivated. You’ll manage rosters, coach colleagues, and help the business hit its targets with energy and presence.

This hands-on role requires strong people skills, a passion for quality service and a track record of delivering great guest experiences in fast-paced settings.