Restaurant Supervisor - Monday to Friday

BaxterStorey; West of England; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Free meals on shift

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey in Airbus, Filton is seeking a Restaurant Supervisor for Monday to Friday, with no evenings or weekends. The role is full-time and permanent, offering up to £28,000 annually and related benefits.

Based on a commitment to hospitality excellence, you will lead catering staff, ensure top service standards, and manage event logistics from setup to breakdown while maintaining strong client relationships.

Qualifications

• Previous experience in a high-volume, fresh food outlet.
• Passion for food and customer service.
• Enjoy supervising and supporting a team.
• Strong delegation skills.
• Excellent organisational skills with high attention to detail.
• Clear verbal and written communication.
• Solution-oriented and adaptable.

Responsibilities

• Recruit, train and supervise catering staff.
• Monitor food quality, presentation and service standards.
• Coordinate delivery, setup and breakdown of catering equipment.
• Oversee the flow of events, including food service and guest interactions.
• Manage inventory and orders to maintain stock levels.
• Foster positive relationships with clients and guests; handle inquiries.

Skills

Supervision

Training

Quality control

Logistics management

Customer service

Communication

Team leadership

Tools

High-volume service

Job description

Restaurant Supervisor - Monday to Friday

• Full-time
• Employment Type: Permanent
• Salary: Up to £28,000
• Compensation: up to GBP 27500 - yearly

Location: Airbus, Filton

• No evening or weekend shifts.
• 28 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 24 weeks' enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Access to employee assistance programme.
• Cycle to work scheme.

Every interaction is an opportunity to create a lasting impression, and we're looking for indivuduals who strive to exceed expectations at every turn.

Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

• Supervision and Training - recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
  • Previous experience in a high volume, fresh food outlet.
  • Have a contagiouspassion for food and customer service.
  • You draw satisfaction from supervising, training, and supporting a team.
  • Understanding of delegation skills.
  • Excellent organisational abilities; high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.