Restaurant Supervisor: Lead Warm, Guest-Focused Service

VIDA PLENA; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Vida Plena in London seeks a Restaurant Supervisor to lead the Dallas team with warm, attentive, personalised service and a confident, welcoming presence. You will train and mentor staff, oversee daily operations, manage orders with the kitchen and front‑of‑house, and drive sales through upselling while maintaining health and safety standards.

Join a collaborative environment that values joy, respect, and excellence, helping us deliver a memorable guest experience for every visitor.

Qualifications

• Experience delivering warm, authentic hospitality and guest service.
• Ability to train and mentor team members to deliver personalized service.
• Strong communication and teamwork skills; comfortable in a fast-paced setting.

Responsibilities

• Lead by example to deliver warm, engaging hospitality.
• Oversee daily operations and ensure guest satisfaction across service touchpoints.
• Train and coach staff to embody Vida Plena’s guest experience.
• Ensure accurate relaying of orders and awareness of dietary preferences.
• Support the restaurant manager with training, stock control, audits, and rota management.
• Drive sales through upselling and promotion of food and beverages.

Skills

Leadership

Sales-driven

Excellent communication

Team player

High energy

Customer service

Tools

POS systems

Job description

Vida Plena in London seeks a Restaurant Supervisor to lead the Dallas team with warm, attentive, personalised service and a confident, welcoming presence. You will train and mentor staff, oversee daily operations, manage orders with the kitchen and front‑of‑house, and drive sales through upselling while maintaining health and safety standards.

Join a collaborative environment that values joy, respect, and excellence, helping us deliver a memorable guest experience for every visitor.