Restaurant Supervisor (Full-time)

TN United Kingdom; ST Andrews; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Restaurant Supervisor to lead a dynamic team in delivering exceptional dining experiences. This role involves overseeing daily operations, ensuring compliance with health and safety standards, and fostering a positive environment for both guests and staff. With opportunities for growth and development, this position is perfect for an ambitious Food & Beverage professional eager to enhance their leadership skills. Join a team that values excellence and customer service, and enjoy a range of perks including competitive gratuities and staff discounts.

Benefits

Staff shuttle service

Competitive equal share of TRONC

Gratuities on top of salary

Opportunities for development

Complimentary staff canteen

50% off dining

Employee rates for Spa treatments

Access to gym and pool

Regular social events

Access to PressReader

Qualifications

• Strong communication skills and a positive attitude are essential.
• Ability to work independently or as part of a team.

Responsibilities

• Supervise restaurant operations and ensure smooth running.
• Handle guest inquiries and resolve complaints effectively.
• Monitor team performance and assist in training.

Skills

Positive attitude

Good communication skills

Customer service

Flexibility

Teamwork

Job description

Social network you want to login/join with:

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Client:

FAIRMONT

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

82cfb5fa6e4f

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

As Restaurant Supervisor, you will be supervising and delivering operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues.

If you are an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success, then we are looking for you!

What you will be doing:

• Monitor, observe, and assist in evaluating team member performance.
• Take responsibility for the restaurant during the shift, allocating team members their duties, and monitoring the smooth running of the outlet.
• Handle additional responsibilities outside of the shift, such as scheduling, incentives for sales, training, etc.
• Support and assist team members in handling guest inquiries and requests and resolving guest complaints.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Manage and monitor product quality, service, satisfaction trends, evaluate, and address issues for improvement.
• Assist in monitoring inventory and inventory control.
• Attend to all guest requests, anticipate guest needs, and remain in the outlet during service.
• Ensure LQA and Fairmont Standards are met at all times.
• Other duties as assigned.

Qualifications:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to various work situations
• Ability to work independently or in teams
• Eligible to work in the UK

Additional Information:

• Staff shuttle service to/from St Andrews
• Very competitive equal share of TRONC based on hours worked
• Gratuities on top of salary and TRONC
• Opportunities for development and growth across Accor properties worldwide
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events
• Access to PressReader