Restaurant Supervisor

The Columbo Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

50% off across all Columbo venues

Columbo Academy training

Progress to restaurant management

Nest pension

Referral scheme

Job summary

The Parakeet in Kentish Town is seeking a Restaurant Supervisor to lead the floor during service and support the front-of-house team. You’ll work with the Restaurant Manager to deliver warm, knowledgeable hospitality and ensure smooth day-to-day operations.

Ideal candidates have experience in a busy restaurant, a passion for hospitality, strong communication, and a hands-on, proactive approach. There are clear paths to developing leadership skills within Columbo venues.

Qualifications

• Experience in a high-quality, busy restaurant environment.
• Previous supervisory experience is great, but we’re open to strong waiters stepping into management.
• Genuine passion for hospitality, food and wine.
• A natural host who enjoys looking after guests.
• Confidence leading and supporting a team during busy services.
• Strong communication and organisational skills.
• Willingness to learn, develop and progress within hospitality.

Responsibilities

• Lead the dining room during service, keeping the floor organised and running smoothly.
• Set the standard for warm, confident and knowledgeable hospitality.
• Support, coach and motivate the front-of-house team.
• Lead pre-service briefings and help make sure the team is prepared for every service.
• Work closely with the kitchen to maintain strong communication between front and back of house.
• Build your knowledge of our food, wine and drinks offering and share this with the team and our guests.
• Welcome guests, manage requests and confidently handle feedback.
• Support opening, closing and day-to-day restaurant procedures.
• Help maintain consistently high standards across the dining room.

Skills

Supervisory experience

Hospitality passion

Strong communication

Team leadership

Guest focus

Organisational skills

Job description

We’re looking for a Restaurant Supervisor to join our talented team at The Parakeet.

Located in the heart of Kentish Town, The Parakeet is an independent public house and dining room. In the front, a lively local pub atmosphere. In the back, an award-winning dining room serving Basque-inspired small plates cooked over coal and fire.

Led by chef Ben Allen, our kitchen has received critical acclaim from The Times, The Evening Standard and more.

But don’t just take our word for it:

• Top 100 restaurants in London
• Top 50 Gastropubs
• The Times | Giles Coren review
• The Evening Standard review

As Restaurant Supervisor, you’ll play a key role in delivering brilliant service in our dining room. Working alongside the Restaurant Manager and wider management team, you’ll help lead the floor during service, support and develop the front-of-house team, and make sure every guest receives warm, knowledgeable and attentive hospitality.

This is a great opportunity for an experienced waiter or supervisor looking to develop their leadership skills and take the next step in their hospitality career.

What you’ll do

• Help lead the dining room during service, keeping the floor organised and running smoothly
• Set the standard for warm, confident and knowledgeable hospitality
• Support, coach and motivate the front-of-house team
• Lead pre-service briefings and help make sure the team is prepared for every service
• Work closely with the kitchen to maintain strong communication between front and back of house
• Build your knowledge of our food, wine and drinks offering and share this with the team and our guests
• Welcome guests, manage requests and confidently handle feedback
• Support opening, closing and day-to-day restaurant procedures
• Help maintain consistently high standards across the dining room

What we’re looking for

• Experience working in a high-quality, busy restaurant environment
• Previous supervisory experience is great, but we’re equally interested in strong waiters ready to take their first step into management
• A genuine passion for hospitality, food and wine
• A natural host who enjoys looking after people
• Confidence leading and supporting a team during busy services
• Strong communication and organisational skills
• A positive, hands-on approach and willingness to get stuck in
• Someone who wants to learn, develop and progress within hospitality

Why You’ll Love Working With Us

• 50% off across all Columbo venues, plus free access to our events and festivals
• Training and development through the Columbo Academy
• Clear opportunities to progress into restaurant management
• Hero of the Month recognition, including a paid weekend off
• £50 voucher for top drinks seller incentives
• Generous Referral Scheme.
• Opportunities for global industry trips for top performers
• Pension scheme via Nest