Restaurant Shift Manager

JR United Kingdom; Bognor Regis; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading hospitality company in Bognor Regis is looking for a dedicated Shift Manager to oversee restaurant operations. This role encompasses not only managing team performance but also ensuring an exceptional guest experience during busy service periods. Ideal candidates will have leadership experience in a fast-paced food service environment, demonstrating the ability to motivate teams and manage fluctuating demands effectively. Join a vibrant company committed to creating memorable experiences!

Qualifications

• Experienced leader from a volume-led or fast-food environment.
• Experience in training and coaching within a lively setting.
• Confidence in directing team and managing various situations.

Responsibilities

• Ensure daily operational plans are fulfilled by supervising team.
• Manage guest demands while maintaining operational standards.
• Support and coach the team to drive sales and promotions.

Skills

Leadership

Team Motivation

Guest Engagement

Flexibility

Job description

About the role

We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurant department at Bognor Regis.

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by supervising tasks and objectives carried out by the team. The role involves managing fluctuating guest demand while maintaining high operational standards and guest experience. You will support and coach the team to deliver a great experience and drive key targets such as add-on sales or promotions.

This is an operational guest-facing role. Non-guest-facing tasks will be allocated within your working hours to maximize your presence in the venue with guests.

This role involves a 40-hour, 5-day workweek over 7 days, with shift patterns between 6am - 3am, requiring flexibility. No day will be the same; you should enjoy thinking on your feet, engaging actively, and prioritizing guest experience.

About You

We seek an experienced leader from a volume-led or branded fast-food environment or similar, capable of supporting the team to deliver excellent service. You should have experience in training and coaching in a lively environment to ensure an excellent guest experience.

You should have prior experience leading in a fast-paced restaurant or fast-food setting where speed and quality are critical. Confidence in directing and responding to various situations while maintaining brand standards is essential.

The ability to motivate and engage your team, especially during peak times, and to manage multiple priorities flexibly is important. Strong leadership skills to inspire your team to achieve outstanding results daily are required.

Interested?

To learn more and apply, please submit your CV and answer a few questions via the 'Apply Now' button. For questions or adjustments to the application process, email [emailprotected].

About Butlin's

At Butlin’s, we’re dedicated to fun, excitement, and adventure! For over 80 years, we’ve been providing memorable experiences for guests, from action-packed family breaks to adult-only events.

Our culture, centered around our three core values, is often highlighted as one of the best aspects of working here. We aim to create smiles, encourage active participation, and foster a caring team environment.

Join us during this exciting time to be part of the Butlin’s team!