Restaurant Receptionist

MW Eat; Greater London; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Training on the job

Free staff meals

Restaurant discounts

Refer a friend incentives

Job summary

Masala Zone in London is hiring a receptionist to manage the booking system, allocate seats, greet guests and guide them to tables. The role is part-time, 18–20 hours per week, with requirement to work evenings and weekends. Training and staff benefits are provided, including free meals and restaurant discounts.

Prior table service experience is preferred to ensure smooth customer experiences. Join a vibrant team in a historic central London location and contribute to delivering high standards

Qualifications

• Excellent communication skills.
• Understand high standards of customer service.

Responsibilities

• Receptionist duties: manage the booking system, allocate seats, greet guests, show them to the table.

Skills

Excellent communication

Customer service standards

Job description

Masala Zone, a little bit about us:

Our food is uniquely from the true sources of Indian food – the gourmet homes & street stalls across India’s regions.

This exciting Grand Brasserie is located in the 1873 historic Criterion Restaurant building - opposite the iconic Eros Fountain, the heart of London.

We unusually combine a panoramic range of proper Indian food - pioneering street food, thalis (the balanced family platters), flavourful grills, regional curries, biryanis - as well as brunch & afternoon tea

We welcome candidates from all backgrounds, and knowledge of Indian Food is a bonus but is not essential. We will provide extensive food training, so if you are curious, we want to hear from you!

The position:

Receptionist, managing the booking system and allocating seats, greeting guests and showing them to the table.

Weekly hours:

18- 20 part-time

In addition, we offer great benefits

• Training on and off the job & National Apprenticeships
• Free staff meals on duty
• Restaurant discounts and vouchers
• Recommend a friend incentives up to £1,500

You will need

• Excellent communication skills
• Understand high standards of customer service
• Minimum 6 months of experience in a table service restaurant
• Must be available to work evenings and weekends