Restaurant Ops Leader - Growth, Guest Experience & Bonus

KFC Lancaster - Penny Street; Lancaster; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Descripción de la vacante

KFC Lancaster - Penny Street is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and ensure an exceptional guest experience. You will own the shift, mentor the team, and keep the restaurant running smoothly while upholding brand standards.

We value people who lead by example, communicate well, and stay on top of hospitality norms. If you’re ready to grow a real career with a global brand, join us and bring your authentic self to work.

Formación

• Evidence of leading teams and driving performance.
• Ability to train, coach, and motivate staff to meet and exceed standards.
• Strong focus on guest experience and hospitality excellence.

Responsabilidades

• Lead day-to-day restaurant operations and drive performance.
• Coach and develop crew to achieve goals and maintain standards.
• Own KPIs, schedule management, and stock control to ensure smooth shifts.
• Oversee rosters, admin, and compliance to keep the restaurant running smoothly.
• Create a welcoming guest experience to encourage repeat visits.

Conocimientos

Leadership

Team management

Operations

Descripción del empleo

KFC Lancaster - Penny Street is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and ensure an exceptional guest experience. You will own the shift, mentor the team, and keep the restaurant running smoothly while upholding brand standards.

We value people who lead by example, communicate well, and stay on top of hospitality norms. If you’re ready to grow a real career with a global brand, join us and bring your authentic self to work.