Assistant Restaurant GM: Lead Ops, Elevate Guest Experience

Kentucky Fried Chicken (KFC); Preston; On-site; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Quarterly Bonus

Extra Holidays

Life Assurance

Free Chicken & Chips

Staff Discount 25%

Gym Discounts

High Street Perks

Wellbeing Support

Job summary

Kentucky Fried Chicken (KFC) is hiring in the United Kingdom for an on-site role focused on leading the restaurant day-to-day, coaching the team, and delivering an outstanding guest experience. You’ll own the operations, manage rosters and stock, and strive to beat KPIs while ensuring every shift runs smoothly.

We value people who lead by example and create a welcoming environment for guests and colleagues.

Qualifications

• Experience in leading teams and delivering high standards.
• Strong people skills and ability to handle tough conversations.
• Ability to keep operations smooth, safe, and compliant.

Responsibilities

• Lead by example to drive performance and maintain a great vibe.
• Train, coach, and motivate the crew to exceed standards.
• Own KPIs, support the team, and ensure shifts meet targets.
• Manage admin tasks: rosters, stock, and behind-the-scenes operations.
• Create a welcoming guest experience to encourage repeat visits.

Skills

Lead by example

People skills

Operational excellence

Job description

Kentucky Fried Chicken (KFC) is hiring in the United Kingdom for an on-site role focused on leading the restaurant day-to-day, coaching the team, and delivering an outstanding guest experience. You’ll own the operations, manage rosters and stock, and strive to beat KPIs while ensuring every shift runs smoothly.

We value people who lead by example and create a welcoming environment for guests and colleagues.