Restaurant Ops Lead: Build Teams, Hit KPIs

Kentucky Fried Chicken (KFC); Eggleston; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus

Additional holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) is looking for a hands-on team leader to support daily restaurant operations in the UK and Ireland. You will help drive performance, train and motivate the crew, and ensure every shift delivers the guest experience that makes KFC special.

Join a culture built on pride, teamwork and the iconic original recipe, with clear opportunities to grow while you contribute to a welcoming atmosphere for guests and colleagues alike.

Qualifications

• You lead by example and have experience managing teams.
• You understand people and can build strong teams, handling difficult conversations.
• You keep things running—efficient, clean, compliant—even during busy periods.

Responsibilities

• Support like a leader, drive performance, hit goals, and keep the vibe alive.
• Train, coach, and motivate your crew to go beyond standards.
• Own KPIs, support the team, and ensure shifts deliver what's expected.
• Manage admin tasks from rosters to stock to keep behind-the-scenes work solid.
• Enhance guest experience and turn first-timers into regulars.

Skills

Lead by example

People management

Team coaching

Operations mindset

Job description

Kentucky Fried Chicken (KFC) is looking for a hands-on team leader to support daily restaurant operations in the UK and Ireland. You will help drive performance, train and motivate the crew, and ensure every shift delivers the guest experience that makes KFC special.

Join a culture built on pride, teamwork and the iconic original recipe, with clear opportunities to grow while you contribute to a welcoming atmosphere for guests and colleagues alike.