Restaurant Operations Manager: Service, Staff & Compliance

Allscreens Nationwide Ltd; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

Allscreens Nationwide Ltd in the United Kingdom is seeking an experienced restaurant manager to oversee daily operations, ensure smooth service at all opening hours, and uphold HACCP hygiene and food safety standards.

You will recruit and train staff, prepare rotas, monitor performance, handle complaints, and manage budgets, stock, and cash flow. You will work with suppliers to control costs and maximise profitability while maintaining high service levels.

Qualifications

• Experience leading restaurant teams to deliver high service standards.
• Ability to manage budgets, stock, and cost control.
• Proven track record in staff training and performance reviews.

Responsibilities

• Ensure smooth service during all opening hours.
• Maintain high standards of food hygiene and safety (HACCP).
• Recruit, train, and supervise restaurant staff; manage rotas.
• Monitor staff performance and conduct appraisals; handle scheduling.
• Handle complaints professionally and maintain customer satisfaction.
• Monitor budgets, stock control, and cost efficiency; manage sales and profitability.
• Handle cash flow, tills, and financial reporting; liaise with suppliers and negotiate pricing.
• Ensure compliance with health and safety regulations and food safety standards; maintain inspection records.

Skills

Staff management

Customer service

Budgeting

Cash handling

Tools

POS systems

Inventory management

Job description

Allscreens Nationwide Ltd in the United Kingdom is seeking an experienced restaurant manager to oversee daily operations, ensure smooth service at all opening hours, and uphold HACCP hygiene and food safety standards.

You will recruit and train staff, prepare rotas, monitor performance, handle complaints, and manage budgets, stock, and cash flow. You will work with suppliers to control costs and maximise profitability while maintaining high service levels.