Restaurant Operations Lead: Elevate Guest Experience

KFC Eastbourne Town; Eastbourne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Free chicken & chips every shift

Job summary

KFC is seeking an Assistant Restaurant General Manager in Eastbourne to lead daily operations, drive performance, and create an engaging guest experience. You will train and motivate the team, manage KPIs, and ensure smooth administrative tasks behind the scenes while upholding brand standards.

Join a team that values individuality and a welcoming culture, with the goal of turning guests into regulars through exceptional service and a vibrant atmosphere.

Qualifications

• You lead by example.
• You understand people.
• You keep things running.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

Job description

KFC is seeking an Assistant Restaurant General Manager in Eastbourne to lead daily operations, drive performance, and create an engaging guest experience. You will train and motivate the team, manage KPIs, and ensure smooth administrative tasks behind the scenes while upholding brand standards.

Join a team that values individuality and a welcoming culture, with the goal of turning guests into regulars through exceptional service and a vibrant atmosphere.